Phone Numbers

The following are important phone numbers for the elderly and disabled that relate to home care and Medicaid:

Social Security – (800) 772-1213

Medicare – (800) MEDICARE (800-633-4227)

NY Medicaid Helpline – (800) 541-2831

NY Medicaid Choice (Long-Term Care Customer Service) – (888) 401-6582

NYC HRA Home Care Division – (929) 221-0849

NYC HRA Division of Accounts Receivable and Billing (DARB) – (929) 221-6054 and (929) 221-6060

For a directory of Managed Long-Term Care (MLTC) Plans in NY State with their phone numbers, click here.

Locations We Service

Homecare Planning Solutions provides assistance with home care and Medicaid for home care in the following New York City (NYC) boroughs: Brooklyn, Queens, Manhattan (New York County), and The Bronx. Additionally, many of our services may also be available in Staten Island (Richmond County), Nassau, Suffolk, Yonkers (Westchester County), Buffalo, Rochester, Syracuse, and throughout NY State, including the following counties:

Albany, Allegany, Broome, Cattaraugus, Cayuga, Chautauqua, Chemung, Chenango, Clinton, Columbia, Cortland, Delaware, Dutchess, Erie, Essex, Franklin, Fulton, Genesee, Greene, Hamilton, Herkimer, Jefferson, Lewis, Livingston, Madison, Monroe, Montgomery, Niagara, Oneida, Onondaga, Ontario, Orange, Orleans, Oswego, Otsego, Putnam, Rensselaer, Rockland, Saint Lawrence, Saratoga, Schenectady, Schoharie, Schuyler, Seneca, Steuben, Sullivan, Tioga, Tompkins, Ulster, Warren, Washington, Wayne, Westchester, Wyoming, and Yates.

Please complete the form below and we will email you “6 Important Points” for consumers looking for 24 Hour Home Care:

Please complete the form below and we will email you the “Medicaid Home Care – 7 Tips” download from our parent company Edison Home Health Care:

Please complete the form below and we will email you 7 Quick Points on Medicare Home Care

Please complete the form below and we will email you the “NY Home Care Guide” from our parent company Edison Home Health Care:

Please complete this form and we will email you instant feedback on your eligibility for CDPAP

Please Note: Edison Home Health Care is a Fiscal Intermediary for CDPAP. We do not administer the program. We can help you navigate, but application and enrollment for CDPAP must go through your Local Department of Social Services or Medicaid plan.

Please complete the form below and we will email you an outline of how we break down the 3 basic parts of enrolling in CDPAP

Please complete the form below and we will email you our take on obtaining Medicaid for Home Care

Please complete the form below and we will email you a short, 1-page summary of how Pooled Trusts help consumers get Medicaid Home Care